Q1. Are you a manufacturer or a trading company?
A:Yes,we are one of the biggest trailer light/hitch lock factory in Ningbo,Zhejiang.
Q2. This is my first purchase, can I get sample before order?
A:Yes, sample is free and can be offered.
Q3. Can you provide OEM service?
A:Yes, OEM service can be provided.We can do according to customers’ demands.
Q4. What is your terms of payment?
A:We accept T/T and Paypal.
Q5. How about your delivery time?
A:Normally,it costs 45 days after your prepayment received.
Q6. How do you guarantee the product quality?
A:The production is in strict quality control system.Our defective rate will be less than 0.2%.
Q7. What kind of warranty you provide?
A: 1 year since the delivery date !Quality problems found within warranty period,Replacement goods will be free supplied in your next order.